Refund policy

At Aabha Food, we aim to ensure customer satisfaction. This Refund Policy explains the circumstances under which refunds may be issued.


1. Eligibility for Refund

Refunds will be considered only in the following cases:

  • Product received is damaged

  • Product received is expired

  • Product received is incorrect (different from what was ordered)


2. Refund Request Time

Customers must raise a refund request within 24–48 hours of delivery.
Requests received after this period will not be accepted.


3. Proof Required

To process a refund, customers must provide:

  • Clear images or video of the product

  • Original packaging with labels intact

Refunds will not be processed without valid proof.


4. Refund Process

  • Once the refund request is approved, the amount will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method used during purchase.


5. Non-Refundable Items

  • Opened or used food items

  • Products damaged due to customer handling

  • Orders placed with incorrect address details


6. Shipping Charges

Shipping charges are non-refundable, unless the refund is due to an error from Aabha Food.


7. Company Rights

Aabha Food reserves the right to approve or reject any refund request after verification.


8. Contact Us

For refund-related queries, please contact us using the details provided on our website.